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Remove every trace of EndNote from all of Word’s folders and then reinstall: I have found that EndNote seems to hide things away everywhere it possibly can, which makes it very difficult to be sure you’ve removed everything. Do that now (but make sure Word is closed first!), and then restart Word and it should work. Therefore, the only way I have found to re-enable EndNote in Word is to reinstall EndNote. The EndNote X4 Configuration Wizard (accessed through Configure EndNote in the Start Menu) has an option to enable EndNote in Word 2007, but not for Word 2010. Now the Cwyw functionality should have been completely removed from Word, so you can now re-enable it. Repeat this for all other items in the dropdown box so everything related to EndNote has been removed. Select each of the EndNote-related items in the list and click Remove. To remove these, select COM Add-ins in the dropdown box at the bottom, and then click Go. You should see a list of Active Application Add-ins, in which there will be a number of EndNote related items. Remove EndNote Cwyw add-in and reinstall: Go to the File menu on the left of the tab bar and select Options and then the Add-Ins option on the left. However, you may have found that the Application dropdown is greyed out and can’t be changed. Once you’ve changed this, restart Word and it should work. Use this to select EndNote rather than EndNote Web.
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Go to the Application tab and look for the Application dropdown. Change EndNote Cite-While-You-Write (Cwyw) Settings: Go to the EndNote Web tab in Word and click the Preferences button. The solution to your problem depends exactly how badly things have gone wrong. When clicking on this tab you get asked to login to EndNote Web, and cannot access any references you have stored in your local EndNote library. When loading Microsoft Word the EndNote tab that normally appears has been replaced with a tab labelled EndNote Web. You have EndNote and Microsoft Word 2010 installed. I should probably first state that I’m writing this a few days after I fixed this problem, so I may have some of the details wrong. Robin's Blog How to: Fix problem where EndNote only shows the EndNote Web toolbar in Word December 2, 2010
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